Pepper Savings Bank ranked third in domestic asset scale as of the end of June 2020. It has been 7 years since an Australia-based savings bank opened in Korea. Since its opening in 2013, Pepper Savings Bank has continuously grown based on basic principles of ‘profitability and balance’, ‘strong financial structure,’ and ‘people-centric’ management. Pepper Savings Bank has avoided high-interest loans targeting low creditors since its acquisition in October 2013. Pepper Savings Bank is also making efforts to provide reasonable savings products as a financial institution for the working class.

Pepper Savings Bank released the mobile banking application ‘Pepper-roo’ in March 2019. Pepper-roo is consolidating its competitiveness by expanding the contactless business channel. Pepper Savings Bank is not only providing a variety of loan and saving products but also committed to risk management. Since October last year, it has been leading the way in reducing voice phishing damage by providing free insurance services to its customers who received a loan, and obligatorily provides 4 times of voice phishing prevention training sessions during a year to employees in the frontline of customers.

‘People-centric’ management, which is the key management philosophy of Matthew Chang, CEO of Pepper Savings Bank, drives the rapid progress of the company. His management philosophy can be summarized in 4 parts; Pepper Savings Bank – as a local financial institution –  should contribute to regional development, improve customer services, manage funds safely to prevent financial accidents, and protect depositors through the company’s safe fund management.

Pepper Savings Bank, a local community-based financial institution for the working class, is carrying out various social contribution activities. Scholarship programs such as the COVID-19 Pepper Hope Scholarship and the Supportive Fund for Studying in Australia and heartwarming social contribution activities for young people such as the University Student Ambassador programs are attracting people and the media’s attention.

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